GDPR
To address GDPR and be very transparent in plain English (from what I understand), I first want to say that I do not target European markets simply because my work is so expensive to ship internationally. My prints/gifts are all purchased and sold internationally through a large third party business that is in fact the largest fine art publishing business in the world…and they should be GDPR compliant. They ship the art gifts from countries all over the word and shipping costs are normal and reasonable.
However, if you are in Europe and you like viewing my work here on my website, the cookie data that my site collects is normal and is to make the user experience good. For example, my site might remember if you’ve looked at a painting in my shop and might continue to show you that painting while you are in session using my site.
Email lists: Clients are never signed up for my email list without written consent in an email coming directly from you—I ask you. And unsubscribing from my email list is as easy as hitting the unsubscribe button. Done. The email provider that I use, Mailchimp, is GDPR compliant. I also only ask for a first name and email for non-to-the-trade lists. You can edit or unsubscribe anytime. AND on top of that, when people unsubscribe I hard delete them out of my system to keep my lists extremely clean. I receive notices of who subscribes and who unsubscribes and these days, I contact all new subscribers to ask how I can help them and what interests them (and likewise, with unsubscribes I simply go into my account and hard delete all data out manually to make sure that it’s not stored anywhere).
Google: might remember that you’ve visited my site (like they do with ALL websites) but I’ve asked analytics to only hold the data for the minimum that they’d allow me to select which was 14 months. And in essence, in the rare times that I look at that data, I simply use it to see what pages are popular how people are moving from one page to another and for how long. It never tells me exactly who is looking, no names involved.
Facebook: will know if you’ve visited my site if you do so while logged into Facebook—that’s what a cookie does. In their algorithms, they might show my work to you and you can decide if you want to view it or not. Cookies in reality aren’t all that bad. If you regularly erase them then they are gone…but know that they help your experience online. People shop online. Retail stores are going the way of the dinosaur and people now prefer to purchase and browse for lifestyle products online. When you erase cookies then the big guys like Google and Facebook might start showing you things that aren’t visually interesting to you until they re-figure out what you like. Eliminating cookies doesn’t mean that you won’t se suggested ads—it just resets the ads to be guesses. I do not target European viewers in Facebook intentionally.
Purchasing from SHOP: After your purchase, I print out the order and retain that info for my tax records for 7 years. Addresses that I ship to need to be retained so that I can prove that those were either out-of-state sales (not requiring California state tax) or that they were specific California sales that had specific state tax rates assigned, which I pay. This is normal. For payments, I use either Paypal, which has GDPR info on it’s site or Square, which also should be GDPR compliant.
To European Clients: All of this said, if you do want to talk to me, look at my website, purchase art, I am by no means anti-Europe…it’s just that this new law has made all businesses address the concerns and I’m trying to do so within my capacity. IF you have any questions, feel free to email me…and as a security measure afterwords, if you request, I will hard delete the email address from my system (but my guess is that this will never be a request). If any of you do all of a sudden take notice of my original oil and watercolor paintings or my chandeliers, I’m happy to quote shipping and will keep it as low as possible.
I will revise this info and continue to stay up to date with privacy and technology to the best of my ability. And if you have any questions, feel free to call my studio at 925-625-7969 or email me at: jenny@floravita.com
I just want you to ALL know that I respect your privacy!!! All of my viewers and collectors alike.
Privacy Policy
Like most modern websites, if you have elected to provide us with your contact information, e.g., by submitting email through the form on the Contact page on this Site or by emailing the artist, Jenny Floravita, or placing an order, we may provide you with service related announcements concerning the Site or contact you regarding your fine art inquiries and requests for your order. As an example, with orders placed through the online shop, users will receive an email to confirm their order. Jenny Floravita may also send emails to you to work out commission details or to answer your questions regarding her work. These types of communications are necessary to serve you, respond to your concerns and to provide the high level of customer service that Jenny Floravita—Painted Chandeliers & Island Art offers her clients.
Disclosure of Personally Identifiable Information
We will never provide your personally identifiable information to third parties for their use in marketing their products or services to you without your consent. Jenny Floravita takes great pride in having you as an art collector and we will ensure your privacy as a customer. Jenny Floravita does not sell or exchange names or any other information about our customers with third parties.
Fraud Protection and Compliance with Law
We may disclose any information, including personally identifiable information, we deem necessary, in our sole discretion, to comply with any applicable law, regulation, legal process or governmental request. We may also exchange information, including personally identifiable information, with other companies and organizations for credit fraud protection and risk reduction.
Service Providers
We may retain other companies and individuals to perform functions consistent with our Privacy Policy on our behalf. Examples include customer support specialists, web hosting companies, fulfillment companies (e.g., companies that fill product orders or coordinate mailings), data analysis firms and email service providers. Such third parties may be provided with access to personally identifiable information needed to perform their functions, but may not use such information for any other purpose.
Security and Legal
Jenny Floravita—Floravita Painted Chandeliers & Island Art seeks to protect the security of your personal information both online and offline. All credit card transactions are secure. Every on-line order is encrypted and sent through a secure server, using SSL technology to prevent information from being intercepted.
Please do not send Jenny Floravita credit card numbers via email as e-mail is not encrypted and is not a secure means to transmit credit card numbers.
All credit cards are processed through a secure system and Jenny Floravita doesn’t personally need your card number—you will enter credit card numbers on your end at your computer or phone or tablet through invoices sent by Jenny Floravita via Square or through purchases made by you in her online Shop.
Like most modern websites, we may use the information you provide in aggregate (non-personally identifiable) form for internal business purposes, such as generating statistics and developing marketing plans. We may collect, store or accumulate certain non-personally identifiable information concerning your use of the Site, such as information regarding which of our pages are most popular. We may share or transfer non-personally identifiable information with or to our affiliates, licensees and partners.
If you elect to participate in any promotions, sweepstakes, surveys, questionnaires or other events during your visit to our Site, the rules or terms and conditions for those events may indicate that your personally identifiable information will be shared with third parties. By choosing to participate and submitting your personally identifiable information with respect to such events, you consent to disclosure of your personally identifiable information to such third parties.
This Privacy Policy applies only to the information collected on this Site. Our Site may contain links to or from other websites and you should be aware that we are not responsible for the privacy practices of other websites. We encourage you to read the privacy policies of other websites linked to the Site.
Jenny Floravita—Floravita Painted Chandeliers & Island Art reserves the right to revise this Privacy Policy in the future by posting changes at this location and we may make changes at any time without notification.
Cookies, IP Addresses, Pixel Tags and Tracking Technology
Like all modern websites, especially commerce sites, we may place a “cookie” on your computer’s hard drive so we can recognize you as a return user and personalize your experience. A cookie is a piece of data that enables us to track and target your preferences. The cookie will be stored on your computer’s hard drive until you remove it. We may also use temporary or “session” cookies to help you shop. These cookies will expire when you place an order. You can have your browser notify you of, or automatically reject, cookies. If you reject our cookies, you may still use the Site, but you may be limited in the use of some of the features.
In addition, we may use IP addresses to analyze trends, administer the Site, track traffic patterns, and gather demographic information.
Similarly, when you visit this Site or view one of our emails, we may use pixel tags (also called “clear” gifs), tracking links and/or similar technology to note some of the pages you visit on our Site and personalize your experience. We may also use pixel tags to determine what types of email your browser supports. We may use the information collected through pixel tags, tracking links and similar technology in combination with your personally identifiable information.
Jenny Floravita—Floravita Fine Art & Design does recognize your ISP (internet service provider), however, we cannot identify you as an individual. If you make an on-line purchase we do collect information (such as sales statistics and traffic patterns) to help improve your shopping experience. We keep all information confidential.
Any questions, please contact Jenny Floravita directly the old fashioned way at 925-625-7969 or email her at jennyfloravita@yahoo.com
